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What happens when decision support systems fail? : the importance of usability on performance in erroneous systems

Brauner, Philipp , Philipsen, Ralf , Calero Valdez, André , Ziefle, Martina

Behaviour & information technology

Trust, Agency & Human–Robot Interaction

Year: 2019
Format: Journal article
DOI: 10.1080/0144929X.2019.1581258
Citations: 38 ( crossref.org )

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BibTeX

@article{brauner2019-happens-when,
  title   = {What happens when decision support systems fail? : the importance of usability on performance in erroneous systems},
  author  = {Brauner, Philipp and Philipsen, Ralf and Calero Valdez, André and Ziefle, Martina},
  journal = {Behaviour & information technology},
  year    = {2019},
  doi     = {10.1080/0144929X.2019.1581258},
}